PRIVACY POLICY
- Visit our website
at https://tomguitar.co.uk , or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.-
names
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phone numbers
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email addresses
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contact preferences
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.- Log and Usage Data.
Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services
(such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called
'crash dumps' ), and hardware settings).
- Device Data.
We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data.
We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.- To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users.
We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you.
We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To
fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To send you marketing and promotional communications.
We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see
' WHAT ARE YOUR PRIVACY RIGHTS? ' below.
- To deliver targeted advertising to you.
We may process your information to develop and display
personalised content and advertising tailored to your interests, location, and more.
- To identify usage trends.
We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns.
We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual's vital interest.
We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.- Consent.
We may process your information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent .
- Performance of a Contract.
We may process your personal information when we believe it is necessary to
fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Develop and display
personalised and relevant advertising content for our users
-
Analyse how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Legal Obligations.
We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests.
We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
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Ad Networks
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Affiliate Marketing Programs
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Data Analytics Services
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Sales & Marketing Tools
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Social Networks
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Website Hosting Service Providers
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.Google Analytics
We may share your information with Google Analytics to track and7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
| A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
|
|
| B. Personal information as defined in the California Customer Records statute
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Name, contact information, education, employment, employment history, and financial information
|
|
| |
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
|
|
| |
Transaction information, purchase history, financial details, and payment information
|
|
| |
Fingerprints and voiceprints
|
|
| |
Browsing history, search history, online
|
|
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Device location
|
|
| |
Images and audio, video or call recordings created in connection with our business activities
|
|
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Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
|
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Student records and directory information
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|
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Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
|
|
| |
|
|
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Category A -
As long as the user remains a customer
- Category B -
As long as the user has an account with us
- Category
C - As long as the user remains a customer
- Category
F - Google Analytics will keep this data for a maximum of 26 months
- Category
G - Google Analytics will keep this data for a maximum of 26 months
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
- Category
F . Internet or other electronic network activity information
- Category
G . Geolocation data
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know
whether or not we are processing your personal data
- Right to access
your personal data
- Right to correct
inaccuracies in your personal data
- Right to request
the deletion of your personal data
- Right to obtain a copy
of the personal data you previously shared with us
- Right to non-discrimination
for exercising your rights
- Right to opt out
of the processing of your personal data if it is used for targeted advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( 'profiling' )
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in
California, Delaware, and Maryland )
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in
Minnesota and Oregon )
- Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact usRequest Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us atCalifornia
'Shine The Light'
Law
California Civil Code Section 1798.83, also known as the 12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
COOKIE POLICY
What are cookies?
Why do we use cookies?
How can I control cookies?
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.| Name: | s7 |
|---|---|
| Purpose: | Gather data regarding site usage and user behavior on the website. |
| Provider: | www.tomguitar.co.uk |
| Service: | Adobe Analytics |
| Type: | html_session_storage |
| Expires in: | session |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.| Name: | test_cookie |
|---|---|
| Purpose: | A session cookie used to check if the user’s browser supports cookies. |
| Provider: | .doubleclick.net |
| Service: | DoubleClick View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 15 minutes |
Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.| Name: | _cohortId |
|---|---|
| Provider: | www.tomguitar.co.uk |
| Type: | html_session_storage |
| Expires in: | session |
How can I control cookies on my browser?
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
What about other tracking technologies, like web beacons?
Do you use Flash cookies or Local Shared Objects?
Do you serve targeted advertising?
How often will you update this Cookie Policy?
Where can I get further information?
Below is the old privacy policy, which was replaced by the above on 20/05/2025. There are some elements here that clarify how the general Termly privacy policy above applies to my specific business, in particular about how student data is collected, used and processed.
Privacy Policy
www.tomguitar.co.uk uses Google Analytics (https://analytics.google.com) to collect visitor data and analyse traffic on our site. When you visit our site or click on certain links, a small file called a cookie may be downloaded to your computer, which is used to store small amounts of information which we use for web traffic analysis.
Cookies are not harmful and cannot introduce viruses to your machine or extract personal contact information from you. Using cookies in this way allows us to collect useful information about the website, such as how many people visit the site per day and which countries people visit the site from.
There are adverts on this site which are run by the Google AdSense service. These ads don’t use cookies for ad personalisation, but they do use cookies to allow for frequency capping, aggregated ad reporting and to combat fraud and abuse. By using this site you consent to the use of these cookies.
The information generated by the cookies about your use of our site (including, for example, your IP address that is used to connect your device to the internet, whereabouts you connected to the service, your internet service provider and the type of device that you use to visit this site) is transmitted to, and stored by, Google. Google uses this information to evaluate your use of our website www.tomguitar.co.uk, to create reports on website activity and to help provide other services relating to internet usage and activity on websites (including using cookies to allow for frequency capping, aggregated ad reporting and to combat fraud and abuse, in the case of cookies used for the adverts on this site). Google can also give this information to third parties where they are required to do so by law, or where third parties process the info for Google/on behalf of Google. This information is only processed in a way that doesn't identify anyone.
Please note that some third party data recipients may be located outside the EEA. In such cases I will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
I don't make (and don't allow Google to make) any attempt to identify those visiting our website. Google promise not to associate your IP address with any other information they hold.
For more information about the cookies Google use, visit https://policies.google.com/technologies/cookies .
Advertisers on this site may also use their own cookies, over which I have no control. These cookies (if used) are downloaded if you click on advertisements on this website.
Non-personal information which is being collected for 123-Reg site analytics may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of this website. I may also collect information about your activity on the site (e.g. pages viewed, online browsing, clicks, actions, etc.)
for statistical and analytical purposes, intended to improve the website.
I collect email addresses and names, with clear consent (and under the lawful basis of consent), from my site visitors so that I can send them emails about guitar lessons and lesson times, update them about news, respond to guest post requests, and answer their questions and queries. This is for the purpose of organising guitar lessons, helping my students with their guitar playing, answering questions about the blog, responding to feedback about the blog, and organising guest posts on the blog. This information is stored in secure password-protected locations. You can contact me at any time through the "Talk To Us" page on this website to change your preferences and ask for your data to be deleted. This information will never be sold or given to anyone, and I will never spam you or send you marketing information/emails that you have not explicitly agreed to.
The site is not designed for or directed at children. Under no circumstances will I allow the use of my services by minors without prior consent or authorisation by a parent or legal guardian. I do not knowingly collect personal information from minors. I will only collect personal information of a minor with explicit consent from their parent/guardian, and only as required in order to delvier lessons - for example, a name of a child receiving guitar lessons, or in the case of older teenagers, a contact number if their parent explicitly allows them to organise lessons themselves. If a parent or guardian becomes aware that his or her child has provided me with personal information without their consent, he or she should contact me at the "Talk To Us" page.
I will keep information about you for a maximum of 6 years after the end of my relationship with you. Once again, you can contact me at any time through the "Talk To Us" page on this website to ask for your data to be deleted. It will be deleted as soon as I receive your message.
By using our site you consent to the use of third party cookies, as explained above. You can find out information about controlling or deleting cookies at www.aboutcookies.org , but please note that by doing so you may not be able to access certain areas, sections or features of the site in future.
There are links to 3rd party websites on this website. These websites should have their own privacy policies which you can check. I don't accept any liability or responsibility for these policies whatsoever, because I have no control over them.
You should check this privacy policy regularly to keep up to date with any changes.
For the purposes of data protection legislation, the data controller is:
Tom Boddison
3 Collett Way
Priorslee
Telford
TF2 9SL
